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Cookie Policy

Effective Date: April 25, 2025

This Cookie Policy explains how GAM Payments, LLC d/b/a WrenchPay (“WrenchPay,” “we,” “us,” or “our“) uses cookies and similar technologies when you visit WrenchPay.com or interact with our online services (collectively, the “Site“).

By continuing to browse or use the Site, you agree that we can store and access essential cookies on your device. You may refuse or manage non‑essential cookies as described below.

 

1. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work, improve user experience, and provide information to the site owners.

 

2. Types of Cookies We Use

CategoryPurposeExamples & Lifespan
Strictly Necessary Enable basic functions such as page navigation, secure login, and fraud prevention. The Site cannot function properly without these cookies.
  • WP_SESSION – session ID for logged‑in merchants (expires when you close your browser)
  • csrf_token – protects forms from cross‑site request forgery (expires after 2 hours)
Performance / Analytics Collect information about how visitors use our Site to help us understand and improve user experience.
  • _ga – Google Analytics (14 months)
  • _hjSessionUser_* – Hotjar anonymous user ID (12 months)
Functionality Remember choices (such as language preferences) and provide enhanced features.
  • hubspotutk – HubSpot visitor tracking (13 months)
Marketing Help us deliver relevant advertising and measure campaign effectiveness. These cookies are set only with your consent.
  • _gcl_au – Google Ads conversion linker (90 days)
  • _fbp – Meta Pixel (90 days)

 

3. Third‑Party Cookies

Some cookies on the Site are placed by third parties acting on our behalf. These include Google Analytics, Hotjar, HubSpot, and advertising partners. Third‑party cookies are subject to the respective providers’ privacy policies.

 

4. Cookie Management

You can control or delete cookies via several methods:

  • Browser Settings: Most browsers allow you to refuse or delete cookies. Consult your browser's help section for instructions.
  • Cookie Banner: Our Site displays a banner on your first visit where you can accept or decline non‑essential cookies.
  • Global Privacy Control (GPC): We honor GPC signals sent by compatible browsers and extensions.
  • Opt‑Out Links: Google Analytics opt‑out browser add‑on (tools.google.com/dlpage/gaoptout) and Hotjar opt‑out (https://www.hotjar.com/policies/do-not-track/).

Blocking some cookies may impact the functionality of the Site. Essential cookies cannot be disabled as they are necessary for core operations.

 

5. Do Not Track Signals

The Site currently responds to Global Privacy Control (GPC) signals but does not otherwise respond to older Do Not Track (DNT) headers.

 

6. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will appear on this page with a revised “Effective Date.” If the changes are material, we will provide additional notice (e.g., banner or email) at least 15 days before they take effect.

 

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: [email protected]
Mail: GAM Payments, LLC — WrenchPay,
5355 Town Center Road #205D,
Boca Raton, FL 33486 USA

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