Effective Date: April 25, 2025
GAM Payments, LLC d/b/a WrenchPay (“WrenchPay,” “we,” “us,” or “our“) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect through our website WrenchPay.com and any related products or services (collectively, the “Services“), how we use it, with whom we share it, and the choices you have.
| Controller / Business | GAM Payments, LLC d/b/a WrenchPay |
|---|---|
| Address | 5355 Town Center Road #205D, Boca Raton, FL 33486 USA |
| [email protected] | |
| Phone | +1 (954) 320‑0766 |
| Data Protection Officer | Taylor Hendricksen |
We collect different categories of personal information depending on whether you are a website visitor, sales lead, or merchant:
We do not knowingly collect personal information from children under 13 years of age.
| Purpose | Examples |
|---|---|
| Payment execution & settlement | Processing card and ACH transactions and sending funds to your designated bank account. |
| KYC / AML verification | Identity checks required by law and card‑brand rules. |
| Fraud detection & risk scoring | Monitoring transactions to prevent fraud and protect the payment ecosystem. |
| Marketing communications | Sending emails or SMS when you opt in. |
| Product analytics & improvement | Understanding how you use the Services to enhance features and user experience. |
| Regulatory reporting & bookkeeping | Meeting obligations under applicable financial and tax laws. |
We share personal information only as necessary to provide the Services or as required by law. Typical recipients include:
We do not sell or share personal information for cross‑context behavioral advertising.
All systems are hosted in secure data centers located in the United States. We do not routinely transfer personal information outside the U.S.
| Data Category | Retention Period |
|---|---|
| Merchant financial & KYC records | 7 years after account closure |
| Transaction logs | 7 years |
| Marketing contact data | 3 years from last interaction |
| Visitor analytics data | 12 months |
| Security logs | 30–90 days |
Upon expiration, data is deleted or anonymized unless a longer period is required by law.
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as to opt out of certain processing. To exercise your rights, contact us using the details in Section 13. We will verify your identity and respond within the time frames required by applicable law.
We honor browser‑level Global Privacy Control (GPC) signals for visitors until you actively submit information via an online form.
We maintain administrative, technical, and physical safeguards designed to protect personal information, including:
We use cookies and similar technologies to operate and improve the Services. You can manage or disable cookies in your browser settings; however, some features may not function properly without them.
| Tool | Purpose | Typical Lifespan |
|---|---|---|
| Google Analytics 4 | Site usage statistics | Up to 14 months |
| Hotjar | User experience heat‑mapping | 12 months |
| HubSpot | Lead attribution & marketing automation | 13 months |
The Services are not directed to children under 13, and we do not knowingly collect personal information from them.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice (e.g., via banner or email) at least 15 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:
Email: [email protected]
Phone: +1 (954) 320‑0766
Mail: GAM Payments, LLC — WrenchPay
5355 Town Center Road #205D
Boca Raton, FL 33486 USA
Governing law: State of Delaware, USA